This three-day intensive program certifies change professionals across a range of disciplines in the globally recognised Prosci Change Management methodology, equipping them to successfully manage the people side of change and achieve outcomes.
It is available as a public program in locations across Australia and New Zealand and can also be delivered on-site for your organisation anywhere in the world.
The Prosci Change Management methodology is a proven, practical, approach based on Prosci’s 20 years of best practices research with over 3,400 participants globally and is endorsed by the PMI, AIPM and Change Management Institute.
Please contact us for in-house program fees
* Terms and Conditions apply.
To review our Cancellation and Transfer policy, please click here.
Public program timings:
Residential: 3 days plus welcome dinner
Welcome dinner and introduction: 6:30pm (compulsory)
Day 1: 8.30am - 5.30pm
Day 2: 8.30am - 5.30pm, dinner 6.15pm - 7.15pm, final session 7.30pm - 9.30pm
Day 3: 8.30am - 3.45pm (except Wellington, New Zealand which is 8.00am - 3.15pm on day 3)
Non-residential: 3 days
Day 1: Registration from 7:30am – 8:00am
Day 1: 8.30am - 5.30pm
Day 2: 8.30am - 5.30pm
Day 3: 8.30am - 5.30pm
(Note:100% attendance required for certification, so please do not plan to leave earlier than the scheduled finish time)
In-house program timings:
3 days (day program or residential)
8.30am - 5.30pm or tailored hours to suit your organisation
The Prosci Change Management Certification program is ideal for those responsible for driving change.
Participants are predominantly in the following roles:
• Change leaders
• Project managers
• IT professionals
• Project team members
• Change management practitioners
• Continuous improvement specialists
• Human resource business partners
• Organization development professionals
The action-learning format of this program, means participants bring a current workplace change to the program and apply the Prosci methodology and tools to prepare a Change Management Plan, which they present to the group for coaching and feedback.
This practical approach is engaging, embeds the learning and fast-tracks workplace implementation of the Change Management Plan.
A unique feature of this program is that individual coaching and mentoring is provided to meet your individual needs, whether you are new to Change Management or an experienced practitioner.
All our programs are facilitated by a Prosci Advanced Instructor, supported by one or more Coaches who are senior Prosci Certified Change Managers with extensive experience as a Change Managers.
Plus AIPM and PMI members earn professional development credits:
PMI members: 24 PDUs (REP3000)
AIPM members: 20 CPD points (Course Code BHCACP)
- Change Management Overview
- ROI of Change Management - why Change Management?
- Change Management Best Practices
- Prosci ADKAR Model
- Change Concepts
- Guided tour of Prosci Practitioner eToolkit
- Prosci Change Management Process - Phase 1: Preparing for Change
- Phase 2: Managing Change
- Presentation of Change Management Plans for feedback and coaching
- Phase 3: Reinforcing Change
- Integrating Change Management and Project Management;
- Prosci Change Management Maturity Model
- Certification Exam
- Graduation and Presentation of Prosci Certification.
Because our team of Facilitators and Coaches are all highly experienced in using Prosci on projects, they provide practical guidance on tailoring the Prosci approach to the unique challenges of individual projects.
Our Facilitators are all Prosci Advanced Instructors, audited by Prosci as achieving the high global standards required to teach and certify others in the Prosci methodology - plus they are seasoned Change Management practitioners.
Our Coaches are Prosci Certified Practitioners, with years of experience in successfully applying the Prosci methodology to a wide range of projects, in diverse organisations and cultures.
Tap into our team’s passion and expertise and accelerate your professional development with a unique, five learning experience.
Is any prior knowledge of change management or project management needed to attend?
There is no prior knowledge of change management needed, but some exposure or experience on BAU change or projects will be helpful, but not essential. The program is designed to cater for people new to change management through to experienced practitioners. Plus our Coaches are on hand to support people new to change management.
I am attending a public residential program. Do I need to stay at the venue?
Yes, we require all public program participants to stay at the venue for three nights, for the following reasons:
- It’s an immersion learning experience, a rare opportunity to learn, apply and discuss change management with colleagues for three days and nights, free from interruptions.
- We have early start times and late finish times, with an evening session on day 2 that finishes at about 9pm.
- It fosters networking with fellow participants and the Prosci team.
We appreciate that the residential format can be difficult for people with children and so participants are welcome to bring babies or children with them, with a carer or partner. The participant will need to cover the cost of additional guests and meals direct with the hotel - our team can provide more information.
I am attending a public residential program. Do I need to be there at 6.30pm for the welcome dinner?
We require all participants arrive by this time as the program kicks off at dinner, with introductions and key information about the program. If you’d like to discuss your personal circumstances that may prevent you from arriving at this time, please contact our team.
If you arrange with us to arrive before the program starts at 8.30am the next day, we are unable to reduce the cost of the registration fee as the venue accommodation is supplied as a package.
What if I don't have a current change project - can I bring a completed project?
Yes, you can bring a project that you previously worked on, and do a "look back and learn" where you apply the Prosci methodology and tools and create a change management plan, using the insights and learning that you gained from the project. Previous participants tell us this is a really valuable approach.
How do I choose a change project to bring to the program?
Select a project in the early planning or design stages and that you are working on, so you are familiar with:
- The purpose and rationale for the change
- The project plan
- The Sponsor, the key stakeholders and the groups who will be impacted by the change and the leaders of these impacted groups
- The organisational structure, culture, leadership and operating environment - formal and informal, how things get done
If you have a large program with multiple projects, it will be too large for a training environment, so narrow it down to a project, a country, business unit, or other sub set of the program.
More guidelines for selecting a project are included in the Project Summary document in the pre work section on this page or contact our Client Services Team.
How can I protect a confidential project?
We understand the need to preserve confidentiality and so we offer the following options. Choose which level suits you, advise our Client Services team and we will do the rest.
All delegates can disguise project names, organisation names and other details as they need to.
Level 1: Standard - Delegate does their project break out activities in the conference room or syndicate room with others and presents their change management plan to a small group with a Prosci Facilitator or Coach.
Level 2: Protected - Delegate does their project break out activities in a private area and presents their change management plan to a Prosci Facilitator or Coach.
Level 3: Non Disclosure Agreement - As per Level 2 and the Prosci team will sign a Non Disclosure Agreement provided by the delegate.
If you cancel 30 days or more before the program start date, 100% of the registration fee is refundable with a $250 administration fee deducted.
If you cancel 21 – 29 days before the program start date, 50% of the registration fee is refundable with a $250 administration fee deducted.
If you cancel 20 days or less from the program start date, 100% of the registration fee is non–refundable.
Transferring to another program
If you notify us 21 days or more before the program start date, you may transfer to any other program with a $250 administration fee payable.
If you notify us 20 days or less before the program start date, we regret we are unable to transfer you to another program. However, you are welcome to substitute another participant at any time at no additional charge.
Prosci shares participants’ contact information it collects with Prosci Inc. for documentation and Certification tracking purposes. Prosci is under contractual obligations to keep this information confidential and will not share this information for marketing or any other purpose.